Assessment of an E-Learning environment through CQT and statistical methods

The development and the widespread availability of new technologies of communication and transfer of knowledge are changing more and more the society we live in, starting from the culture, values and way of thinking. In particular, the features offered by telematics can be used directly as resources within traditional educational processes or they can be used to create innovative training models based on collaborative two-way communication processes: the "e-learning" process. The purpose of this research is to study some techniques of assessment of learning environment in distance education, which must take into account many factors: information technologies, logistic and organizational structures, flexibility and accuracy of design, effectiveness of the process and, in particular, the quality of learning. Such factors have to be evaluated in both aspects: objective and subjective quality. An experience of assessment of an Adaptive E-Learning environment (recently developed at the University of Bari) is reported here as example. Particularly, the subjective aspect of quality are evaluated by “beta-tester” users by using specific indicators, given by an online questionnaire implemented in the e-learning platform.