The paper shows the re-engineering process of a firm operating in the house furnishings industry. It arises from the consultant activities realized in a small Italian firm, operating within the house furnishings industry. The shift from a functional approach to a Process-Based approach allowed us to highlight both obstacles and limits to firm???s value creation. At same time, the paper points out how the BPR ??? Business Process Re-engineering ??? may be applied even in the smaller firms thanks to non-invasive technics, as well as by focusing on single processes. The development of an efficient informative system plays a very important role in supporting firm???s analysis and its organizational and operational changes, thus underlining the relevance of ICT based innovations for business success
Re-engineering processes for competitive advantage. The empirical evidence of Montella Limited Liability Company
MAGLIOCCA, PIERPAOLO
2014-01-01
Abstract
The paper shows the re-engineering process of a firm operating in the house furnishings industry. It arises from the consultant activities realized in a small Italian firm, operating within the house furnishings industry. The shift from a functional approach to a Process-Based approach allowed us to highlight both obstacles and limits to firm???s value creation. At same time, the paper points out how the BPR ??? Business Process Re-engineering ??? may be applied even in the smaller firms thanks to non-invasive technics, as well as by focusing on single processes. The development of an efficient informative system plays a very important role in supporting firm???s analysis and its organizational and operational changes, thus underlining the relevance of ICT based innovations for business successI documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.